Remove ‘Additional Information’ from the WooCommerce Checkout Page

Do you want to remove the ‘Additional Information’ field from the WooCommerce checkout page?

WooCommerce displays the checkout field, including the Additional Information by default. However, you may not need it in your online store.

Therefore, it’s ideal to remove it from the checkout fields to improve the overall checkout experience for your website customers.

Why Remove ‘Additional Information’ from the WooCommerce Checkout Page?

Removing the “Additional Information” section from the WooCommerce checkout page can be beneficial for several reasons:

1. Simplify the Checkout Process:

• Streamlined Checkout Experience: A streamlined checkout process can reduce friction and make it easier for customers to complete their purchases.
• Decreased Cart Abandonment Rates: By removing unnecessary fields like the “Additional Information” section, you can create a more straightforward and user-friendly experience, which can help decrease cart abandonment rates.

2. Enhance Mobile Experience:

• Improved Mobile Checkout Experience: On mobile devices, the checkout page can become cluttered if there are too many fields to fill out.
• Quick Orders: Removing the “Additional Information” section can help create a cleaner layout, making it easier for mobile users to navigate and complete their orders quickly.

3. Focus on Essential Information:

• Focused Checkout Process: For many businesses, the “Additional Information” section might not be relevant or necessary. If you don’t require special instructions or notes from customers, removing this field can help focus the checkout process on collecting only the essential information needed to fulfill the order.

4. Reduce Customer Confusion:

• Eliminates Potential Confusion: Some customers may be unsure of what to put in the “Additional Information” section, leading to confusion or unnecessary delays in completing their purchase. By removing this section, you eliminate any potential confusion, allowing customers to proceed through checkout with confidence.

5. Speed Up Order Processing:

• Faster Order Processing: Without additional notes from customers, which might require manual review or special handling, your order processing can become faster and more efficient. This can be particularly beneficial for businesses that prioritize quick turnaround times.

How to Remove ‘Additional Information’ from the WooCommerce Checkout Page?

There are two code snippets with which you can remove additional information or order notes field from the WooCommerce checkout page.

Snippet #1

/**
 * Remove WooCommerce Order Notes Field
 */
add_filter('woocommerce_enable_order_notes_field', '__return_false', 9999);

Snippet #2

/**
 * Remove WooCommerce Order Notes Field
 */
add_filter('woocommerce_checkout_fields', 'maverick_remove_woocommerce_order_notes');

function maverick_remove_woocommerce_order_notes($fields)
{
    // Unset order comments
    unset($fields['order']['order_comments']);

    // return fields
    return $fields;
}